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Digital Banking

Welcome to your Personalized Digital Banking Experience!

Tompkins Digital Banking gives you fast, secure access to your accounts and banking tools - all at your fingertips. Whether you’re on the go or just looking to simplify your financial tasks, Tompkins provides digital services that are convenient and curated for you.

Overview

Our simple, clean platform allows you to arrange your dashboard in a way that makes the most sense to you. You’ll experience a consistent look and feel across all your devices, whether you log on from a computer, or using our Touch/Face ID enabled mobile app.

  • Dashboards – Customize your dashboard to organize your accounts the way you want to see them.
  • Alerts – Set up alerts for Digital Banking to receive via email or text.
  • Transfers – You can make transfers between your Tompkins checking, saving or loan accounts anytime from anywhere.
  • External Transfers – Link checking, savings or loan accounts with other financial institutions to your Tompkins online banking account.
  • Account History – View 120 days of your Tompkins account history.
  • Check our Digital Banking FAQs to learn more. 

Enhanced Security

Tompkins Digital banking features security that keeps both you and your accounts safe, so you can rest easy.

 
  • Transaction alerts - near real-time transaction alerts delivered to your mobile device
  • Touch and Face ID for enabled mobile devices
  • Two-Factor Authentication - A code will be delivered by text or call to a phone number you provide. Learn more about Two-Factor Authentication. (link to current an accordion tab)
  • Card Controls – Have you ever misplaced your debit card? You may now temporarily disable your card while you look, and turn it back on once you find it. You can also report the card lost or stolen.
 

Mobile Check Deposit

With Mobile Check Deposit from Tompkins, you can deposit your checks from wherever you need to be using your mobile device.
  • There is no charge to deposit checks using our Mobile Check Deposit service. Your wireless telecommunications provider may charge you for data usage.
  • Tompkins Mobile Check Deposit is available to all checking customers.
  • Deposits submitted before 6 pm ET on a business day will generally be available the next business day.
  • Below are some things to remember when making a mobile check deposit:
    • Endorse the check as For Mobile Deposit at Tompkins.
    • The endorsement is limited to two lines.
    • Do not write your name, date, or anything else besides For Mobile Deposit at Tompkins.
    • Please write in a clear print for easier recognition.

Manage Payments

Pay virtually anyone or any company through Tompkins Digital Banking. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. You can make a Bill Pay or do a Person to Person Payment (P2P).  It's safe, secure and easy to use from wherever you want to be.

 
 
 
 
 
  • Pay a Business or Individuals- Pay virtually any business or individual with a mailing address within the United States and Puerto Rico. Some examples include utilities, cable bills or credit cards, or individuals such as a landlord, babysitter or relative.
  • Safe and Secure – using online payments helps guard against identity theft from lost or stolen checkbooks, bills and statements.
  • Most payments sent electronically- most scheduled payments are sent electronically. Funds for all payment types are withdrawn from your account on the payment date.
  • Person to Person Payments (P2P) are an easy way to send money securely to someone you know and trust. All you need to know is the recipient’s mobile number and email address.
  • Below are some things to remember when creating New P2P Payee or making  P2P payment:
    • To create a new P2P Payee, simply click on the “Pay a Person” option from a computer, or from a mobile device, click on “Pay”, select the “+” sign in the top right corner, enter your password and select "New Payee" then "Person" and "By Email." Complete the required fields then create a keyword that you can tell the payee, once they are set up they will receive an email from Tompkins asking them to finalize registration and then they will need input the keyword you provided.  Once the registration is complete they will not need to enter a keyword again.  
    • To send to existing P2P payment, simply click on the “Pay a Person” option from a computer, or from a mobile device, click on “Pay”, select the “+” sign in the top right corner, enter your password and select "Person."

eStatements

eStatements are a fast, secure way to access your statements through digital banking – and they’re free!   

  • eStatements are online versions of the paper statements you normally receive in the mail for your checking and savings accounts, time deposits and loans.
  • Enhanced security: accessing your eStatements through digital banking reduces your risk of fraud and identity theft through the mail. 
  • It is easy to enroll in eStatements
 
 
 
 
 
 
 
 
 

ENROLL IN DIGITAL BANKING